FAQ
Frequently asked questions
Clear answers about matching, services, and how the platform works.
These questions cover the common steps for getting started.
- Matching uses keywords from your request against published supplier profiles.
- Supplier contact details are introduced only after a paid service.
- Services are delivered offline by email or phone.
How does matching work
We match keywords from your request against published supplier profiles. Results are previews only.
Do you share supplier contact details
No. Contact details are introduced only after a paid service, and delivery happens offline by email or phone.
What should I include in a brief
Add product keywords, your target market, MOQ, timeline, certifications, budget range, and packaging needs when possible.
Do you provide escrow
No. We provide introductions and support. Payments and contracting are handled directly between buyer and supplier.